Transforming the customer service experience

Registrations are open for our 2017 Customer Service Conference which aims to help Councils transform their customer’s experience. The one and a half day conference is being held on Thursday 7 & Friday 8 September at Citadines on Bourke, 131-135 Bourke Street, Melbourne.
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Mentoring Program - Series two announced

Due to popular demand LGPro is now offering a second series of our Mentoring Program commencing in August. Don't miss out the second time around - register now!
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Improve your career planning and management skills

This workshop is designed to introduce career thinking and planning skills and concepts to Executive/Personal Assistants, Administrative Support Officers and Customer Service staff. Enrol now for the next session on Thursday 11 May.
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Good Decision Making workshop

Learn about the importance of making good decisions when working in Local Government at this one day workshop being held on Wednesday 17 May. Register now.
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Nominations open for 2017 Customer Service Award

This award recognises a team or individual initiative that has improved customer service within a Council. Nominations close at 5pm on Friday 30 June and the winner will be announced at the Customer Service Conference on 7 and 8 September.
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